# WooCommerce Integration
Melingo AI can be integrated with WooCommerce using a dedicated plugin designed for WooCommerce stores running on WordPress.
If your website is built on WooCommerce, this is the required integration path.
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## Overview
The WooCommerce integration allows you to add the Melingo AI agent to your store so it can:
– Assist customers with questions
– Support sales and service use cases
– Appear directly on your storefront
No custom development is required.
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## What You’ll Need (Prerequisites)
Before you start, make sure you have:
– A WordPress website with WooCommerce installed and active
– Admin access to your WordPress dashboard
– The Melingo WooCommerce plugin file (.zip)
Typical setup time: about 5–10 minutes.
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## Installation: Add the Plugin to WordPress
High-level steps:
– Log in to your WordPress admin dashboard (often: `your-site.com/wp-admin`)
– Go to **Plugins → Add New**
– Upload the Melingo plugin `.zip` file
– Install and activate the plugin
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## Choosing the Right Plugin (Dev vs Prod)
If you have a development or staging environment, you may want to install there first.
– **Plugin for development environments:**
https://melingo-woocommerce.s3.eu-west-1.amazonaws.com/melingo-woocommerce-plugin-DEV.zip
– **Plugin for production environments:**
https://melingo-woocommerce.s3.eu-west-1.amazonaws.com/melingo-woocommerce-plugin-PROD.zip
Use the plugin that matches the environment you’re installing on.
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## Registration: Connect Your Store to Melingo AI
After the plugin is activated:
– Open the **Melingo AI** section in your WordPress admin menu
– Complete the registration step to connect your store to Melingo AI
This step links your WooCommerce store to your Melingo AI environment.
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## Credentials and Access (What You’ll See After Registration)
After registration, the plugin will display access details needed to log in to the Melingo AI dashboard (for example: a username/email, a generated password, and a client identifier).
Security note:
– Do not share passwords or sensitive credentials in chat.
– If you need help accessing the dashboard, follow the instructions provided by the plugin or request assistance through the appropriate support contact.
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## Dashboard: What You Can Do There (High Level)
From the dashboard you can typically:
– Customize the chatbot appearance (colors and font color)
– Test how the agent responds
– Monitor conversations and performance
– View analytics and insights
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## Activation: Make the Agent Live on Your Store
After registration, activate the agent within the plugin so it can appear on your storefront.
Once activated:
– The chat widget should appear on the front end of your site
– Customers can begin interacting with the AI agent
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## Verification: Quick Checks After Setup
After activation, verify:
– The widget appears on your storefront
– You can open the widget and send a test message
– Changes are visible in a private/incognito window (to avoid cached versions)
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## Troubleshooting (Common Issues)
### Plugin won’t activate
– Confirm WooCommerce is installed and active
– Confirm your WordPress version meets your requirements (for example, version 5.0+)
### Registration fails
– Confirm your site has an active internet connection
– Confirm your site uses HTTPS (SSL enabled)
– Try the registration step again
### Widget doesn’t show on the site
– Confirm the agent is activated in the plugin
– Clear browser cache and refresh
– Test in an incognito/private window
– Confirm the plugin is enabled
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## Support and Point of Contact
WooCommerce integrations follow a guided setup flow.
If you need assistance specifically related to the WooCommerce integration, you will be guided to the appropriate point of contact.