# Supported Integrations
This document lists the integrations currently supported by Melingo AI.
It is intended to help the website AI agent accurately answer questions about available integrations and guide users to the appropriate next steps.
This document is a living list and should be updated as new integrations are added or existing ones change.
—
## E-commerce Platforms
Melingo AI integrates with the following e-commerce platforms:
– **Shopify**
Plug-and-play integration designed for fast, self-serve setup.
– **WooCommerce**
Plugin-based integration for WordPress sites using WooCommerce.
– **Magento**
Supported as part of Melingo’s e-commerce integration offerings.
– **WordPress**
Supported for sites running on WordPress, depending on use case and setup.
—
## CRM & Sales Platforms
Melingo AI integrates with leading CRM and sales platforms to support lead capture, routing, and follow-up:
– **HubSpot**
Used for lead routing and SDR follow-up (including website agent handoffs).
– **Salesforce**
Supported for CRM integration and enterprise workflows.
—
## Support & Customer Service Platforms
Melingo AI can integrate with customer support platforms:
– **Zendesk**
Supported for customer support and service-related workflows.
—
## Custom & Technical Integrations
– **Webhook**
Supported for custom integrations, event-driven workflows, and connecting Melingo AI to internal or third-party systems.
—
## Notes for Agent Behavior
– The agent should reference only integrations listed in this document.
– If a user asks about an integration not listed here, the agent should:
– Explain that additional integrations may be supported on a case-by-case basis
– Suggest a follow-up with the Melingo team
– The agent should avoid implying that every integration is plug-and-play unless explicitly stated.
—
## Maintenance Notes
– Update this document whenever integrations are added, removed, or change status
– Other RAG documents should reference this list when answering integration-related questions