A todos nos ha pasado: usted pregunta por un producto
y el agente responde: «Déjeme consultar con Ventas».
Pregunta por la compatibilidad
y responde: «Llame al Soporte Técnico».
Pregunta por el stock
y responde: «Consulte la página de inventario».
Agente de soporte
Agente de servicio
Agente de ventas
Agente de suministro
Agente de logística
Agente de comparación
Sin transferencias.
Sin «No lo sé».
Solo una conversación fluida y con impacto.
Con Melingo, el cliente habla con una sola interfaz que tiene la fuerza de todo un equipo detrás. Ya sea en su sitio web, en WhatsApp o en Instagram, nuestro agente cambia de rol sin esfuerzo:
Cero transferencias. Cero «No lo sé».
Solo una conversación fluida y con impacto.
Cliente: «¿Dónde está mi pedido?»
Bot: «El pedido n.º 4521 se envía mañana».
[fin de la conversación]
Cliente: «¿Dónde está mi pedido?»
Bot: «El pedido n.º 4521 se envía mañana. Por cierto, anoche estuvo comparando los auriculares inalámbricos. Esta semana tienen un 20 % de descuento y son compatibles con su teléfono. ¿Quiere que los añada para enviarlos juntos?»
Cliente: «Sí, por favor».
10 M$ de ARR × 15 % de servicio→ventas × 40 $ de ticket medio = 300 000 $/año que los bots de servicio con IA convencionales dejan sobre la mesa.
189 $ × 10 000 conversaciones/mes = 1,89 M$ de recuperación anual.
Instead of building a bot. Build a department.
Your customers see one helpful assistant. Behind the scenes,
we orchestrate a squad of specialized agents working in harmony:
Watches inventory in real-time, restocks proactively, and flips out-of-stock pages into pre order moments before they cost you.
Resolved
Accuracy
Avg. handle
Closes hesitant buyers with live inventory, price history, and bundle math. Trained on 4 years of CRM transcripts.
Resolved
Accuracy
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Tracks shipments, routes returns, and predicts delays before customers even ask. Connected to every 3PL you use.
Routed
On-time
Avg. reply
Resolves issues, then pivots to revenue. Handles returns, refunds, and CSAT recovery without ever forgetting the upsell.
Cases
satisfaction
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Lives inside your technical docs. Answers compatibility, installation, and warranty questions with citation-grade precision.
Resolved
Accuracy
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Side-by-sides anything in your catalog with editorial reviews and the trending TikTok comparison, themoment hesitation kicks in.
Bundles
Attach
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Deploying AI shouldn’t mean spending your weekends checking if it answered correctly. Most platforms get you to «80% accuracy» and hand you the other 20%. We don’t.
Launched in 90 minutes, not 90 days
Thousands of synthetic conversations against YOUR catalog, YOUR policies, YOUR edge cases. Tests expected behavior, edge cases, adversarial attacks. Outputs a readiness scorecard. If it’s not ready, it doesn’t go live.
Every answer is scored against a gold standard you approve.
Accuracy, tone, and selling behavior are tracked continuously, so you know in real numbers whether the agent is improving or drifting. No weekend spot-checks.
The agent answers only from your verified catalog, policies, and approved source. Every claim traceable to where it came from. When it doesn’t know, it says so and brings in a human, instead of inventing a price or a promise.
Instead of «launch and pray.»
We are constantly improving performance against a gold standard to know exactly if the agent is getting better.
Thousands of synthetic conversations against YOUR catalog, YOUR policies, YOUR edge cases. Tests expected behavior, edge cases, adversarial attacks. Outputs a readiness scorecard. If it’s not ready, it doesn’t go live.
Curated editorial reviews and verified ratings the moment a customer hesitates.
+270% conversion uplift when 5+ trusted reviews are surfaced, Spiegel Research Center.
